【单选题】【消耗次数：1】
关系营销的中心是( )。
①
客户忠诚
②
客户满意
③
发现需求
④
满足需求
参考答案：
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下列对于客户满意与客户忠诚的理解错误的是（）
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②
忠诚的客户源于满意的客户，但是满意的客户不一定是忠诚的客户
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客户忠诚度有赖于满意的提高
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