【判断题】【消耗次数：1】
客户关系价值就是指因客户关系的存在而为企业带来的利润。（ ）
①
正确
②
错误
参考答案：
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相关题目
【单选题】
当企业与客户之间逐步产生信任感后，客户开始重复购买产品，客户价值逐步提高，企业为客户关系所需付出的成本大幅度降低，此时，企业的客户关系生命周期处于（ ）阶段。
①
客户关系培育期
②
客户关系成长期
③
客户关系回报期
④
客户关系挽留期
【单选题】
（）是指由于企业管理不善或对客户关系的错误认识，导致客户关系的背离或客户的流失而产生的危机。
①
渠道关系危机
②
渠道终端控制危机
③
渠道前端控制危机
④
渠道信用危机
【单选题】
下列关于客户关系管理说法正确的是（ ）。
①
客户关系管理是应用软件。
②
客户关系管理是硬件系统。
③
客户关系管理一定要建立呼叫中心。
④
客户关系管理是一种以客户为中心的营销管理思想。
随机题目
【单选题】
Doctors have said that as many as 50% of patients dont take medicine ______.
①
like directed
②
to be directed
③
as directed
④
so that directed
【单选题】
After filling out this form, please dont forget to______ your name.
①
sign
②
sigh
③
scribble
④
jot
【单选题】
—Why didnt you come to join her party?—I______, but I had to deal with something urgent.
①
would have
②
should
③
would do
④
was going to have
【单选题】
They couldn’t ______ to fly out to see us, and we couldnt either. We were all poor then.
①
offer
②
afford
③
provide
④
supply
【单选题】
Youve got a divorce? Why did he decide to______ you after seven years together?
①
keep company with
②
part company with
③
keep in touch with
④
stay in touch with
【单选题】
—How many poor counties will there be in our province by 2020?—There will be only a few, if _______.
①
much
②
some
③
any
④
many
【单选题】
Henry was very busy yesterday．Otherwise he______ to our my birthday party.
①
would have come
②
came
③
had come
④
will come
【单选题】
Our parents were strict. They requested that we______ television on week nights.
①
have not watched
②
not be watching
③
must not to watch
④
not watch
【单选题】
---Why didn’t John call me ? ---Oh, his cell-phone ran out of power, otherwise he______ you.
①
had called
②
would have called
③
called
④
would call