【多选题】【消耗次数：1】
提高顾客的忠诚度对企业发展的意义表现在（ ）。
①
忠诚顾客可以为企业带来更多的利润
②
忠诚顾客可以对其他顾客产生影响，从而可能为企业带来新的顾客，增加企业的市场份额
③
忠诚顾客可以为企业提供很多的意见和建议
④
借助于忠诚顾客的影响，企业可以更加容易地处理不满意顾客的投诉与抱怨
⑤
忠诚顾客群体的扩大有助于企业竞争能力的提升
参考答案：
复制
纠错
相关题目
【单选题】
下列关于顾客忠诚度的说法不正确的是（ ）
①
顾客忠诚度是指消费者对特定消费行为保持同一性的稳定特征，如对特定品牌保持连续的购买行为等。
②
顾客忠诚是建立在顾客满意基础上的。
③
只要顾客不满意，就不会继续购买企业产品。
④
随着满意度的提高，顾客忠诚度也会提高。
随机题目
【单选题】
It is ____ to fly an airplane at three thousand miles an hour.
①
possible
②
likely
③
maybe
④
probable
【单选题】
The eldest child is thoroughly ____ because they
always give him whatever he wants.
①
wasted
②
spoiled
③
destroyed
④
uneducated
【单选题】
When she saw the clouds, she went back to the house to
____ her umbrella.
①
bring
②
fetch
③
take
④
carry
【单选题】
The new cut in interest rate ____ promote domestic investment.
①
means to
②
directs toward
③
is meant to
④
leads to
【单选题】
—__________fine day it is today!—Yes, the sunshine is__________beautiful that Id like to go swimming in the sea.
①
How, such
②
What a, very
③
How, so
④
What a, so
【单选题】
By cutting down trees we ____ the natural home of birds and animals.
①
harm
②
hurt
③
injure
④
damage
【单选题】
Nowadays, many people suffer from _________ depression under the pressure of working.
①
acute
②
sharp
③
quick
④
cute
【单选题】
Something must have happened on their way. Or they_____
by now.
①
should have arrived
②
should arrive
③
would have arrived
④
would arrive
【单选题】
The treasury issued an order stating that ____ land purchased from the government had to be paid for in gold and silver.
①
henceforth
②
moreover
③
whereby
④
however
【单选题】
If a substance is dissolved in water or heated, it
may ____ a gas.
①
give into
②
give over
③
give off
④
give away