【判断题】【消耗次数:1】
前厅部的主要季候均设在客人来往最频繁的饭店大堂地段
正确
错误
参考答案:
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相关题目
【判断题】 前厅部的主要季候均设在客人来往最频繁的饭店大堂地段。
①  正确
②  错误
【判断题】 前厅部是一个综合性服务部门,服务项目多,服务时间长,是客人与饭店联系的纽带。
①  正确
②  错误
【多选题】 旅游者对饭店前厅服务的主要需求心理包括( )
①  公平心理
②  安全心理
③  求知心理
④  安静心理
⑤  快速心理
【判断题】 前厅部最主要的任务是销售客房
①  正确
②  错误
【多选题】 前厅在整个饭店的对客服务中起着举足轻重的地位,主要包括_____
①  是饭店的门面
②  是信息“枢纽”
③  是客服纽带
④  是决策参谋
【判断题】 在饭店,只有完成入住登记手续,拿到客房钥匙的客人,才能成为受饭店保护的客人。
①  正确
②  错误
【判断题】 前厅部是宾客第一次接触的部门,是给客人留下第一印象的地方
①  正确
②  错误
【判断题】 宾客关系主任直接向大堂副理或饭店值班经理负责。
①  正确
②  错误
【单选题】 “concierge”一词是饭店前厅委托代办的专业词汇,最早源于___
①  英国
②  法国
③  美国
④  德国
【单选题】 饭店为住宿的客人提供24小时伺候的管家,这是饭店为顾客提供的( )。
①  核心产品
②  形式产品
③  附加产品
④  潜在产品
随机题目
【单选题】 22. ______ Renaissance was the period of the revival of classical art and literature in the 14th to 16th centuries.
①  The
②  a
③  /
④  . one
【单选题】 10.A discount will be offered to _____ customers to the store.
①  usual
②  ordinary
③  regular
④  old
【单选题】 17. Realizing the immense international pressure, the President_____ stepped down.
①  conspicuously
②  gracefully
③  lonely
④  . truly
【单选题】 2. Whenever I called in on Paul, he _______ on the phone.
①  talked
②  is talking
③  was talking
④  will talk
【单选题】 3. He ______ hard until I told him to sit down and have a break.
①  was working
②  had been working
③  worked
④  has worked
【单选题】 19. He tried to _____ from his memory what he knew of his former neighbor..
①  think of
②  remember
③  summon
④  gave way
【单选题】 14. Mary is _______ to what others think of her.
①  sensitive
②  sensational
③  sensory
④  sensible
【单选题】 11 ______, they had no chance of winning.
①  brave as they fought
②  bravely as they fought
③  If they fought bravely
④  Since they fought bravely
【单选题】 15. She suffered great mental_____ after her husband died, and as a result she became mad.
①  anger
②  . discomfort
③  unhappiness
④  anguish
【单选题】 18. Strong feelings _____ within him.
①  opened
②  . welled up
③  rose up
④  confronted