【单选题】【消耗次数：1】
服务机构设计的服务承诺应当是明确、不含糊、不容易引起误解，这体现了服务承诺设计的（ ）特征。
①
明确性
②
利益性
③
规范性
④
可靠性
参考答案：
复制
纠错
相关题目
随机题目
【单选题】
The residents, _____had been damaged by the fire, were given help by the Red Cross.
①
all of their homes
②
all their homes
③
whose all homes
④
all of whose homes
【单选题】
If motorists do not observe the traffic regulations, they will be stopped, ticked, and _______.
①
have to pay a fine
②
to pay a fine
③
fined
④
fired
【单选题】
It is better to die ones feet than _______.
①
living on ones knees
②
live on ones knees
③
on ones knees
④
to live on ones knees
【单选题】
But the houses were cold, closed,______, and I ran on until I heard Jeremys screams behind me announcing that our attackers had fled.
①
unfriendly
②
unfriend
③
not friend
④
not friendly
【单选题】
Outsideofclass,teachersplanlessons,gradepapers,and_____withstudentstodiscusstheirprogress.
①
met
②
meeting
③
to meet
④
meet
【单选题】
Without entering the body and______damage, the CT is far superior to the X-ray or exploratory surgery.
①
cause
②
causing
③
caused
④
to be caused
【单选题】
HelenKeller,whowasbothblindand______,overcameherinabilitywiththehelpofherteacher,AnnSullivan.
①
deafness
②
deafening
③
deaf
④
deafened
【单选题】
Judylikescampinginthewoods,hikinginthemountaintrails,and_____.
①
canoeing
②
canoes
③
to canoe
④
canoed
【单选题】
Some Italian scholars stressed the study of grammar, rhetoric, ____and poetry.
①
learning history
②
history
③
study of history
④
history learning
【单选题】
IlikewatchingTV_______tothecinema.
①
more than to go
②
more than going
③
than going
④
rather than to go