【单选题】【消耗次数:1】
An institution that properly carries the name university is a more comprehensive and complex institution than any other kind of higher education ____.
settlement
establishment
construction
structure
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【单选题】 An institution that properly carries the name university is a more comprehensive and complex institution than any other kind of higher education _____.
①  settlement
②  establishment
③  construction
④  structure
【单选题】 I think [填空] maths is more important than any other subject.
①  the
②  a
③  an
④  /
【单选题】 “She is from Shanghai, ____ population is larger than that of any other city inChina.”
①  its
②  which
③  whose
④  that
【判断题】 When you are asked Whats your name?, its more polite to respond with a whole sentence My name is... than only telling a name.
①  正确
②  错误
【单选题】 Even if they are on sale, these refrigerators are equal in price to, if not more expensive than, ___ at the other store.
①  anyone
②  the others
③  that
④  the ones
【单选题】 Though ____ rich, she was better off than at any other period in her life.
①  by means of
②  within her means
③  by all means
④  by no means
【单选题】 His salary as a driver is much higher than ______.
①  a porter
②  is a porter
③  that of a porter
④  as a porter
【单选题】 The open university was started in order to help those who ___ having a university education when they were young.
①  stopped
②  failed
③  missed
④  ceased
【单选题】 Frank almost never received any education, ____?
①  would he
②  did he
③  didn’t he
④  wouldn’t he
【单选题】 Please call us for more information as our website is currently construction.
①  under
②  by
③  of
④  with
随机题目
【判断题】 服务质量强调的是顾客感知的服务质量。
①  正确
②  错误
【判断题】 理想的服务是指顾客心目中向往的较高水平的服务。
①  正确
②  错误
【单选题】 以下活动中不属于服务行业的是( )
①  金融业
②  科学研究
③  餐饮
④  钢铁冶炼
【单选题】 品牌三度不包括( )
①  知名度
②  美誉度
③  忠诚度
④  可信度
【单选题】 服务企业营销部门在制定和实施计划时,应考虑两个层次的影响( ) ①企业的高层管理部门 ②企业的中层管理部门 ③企业的其他只能部门 ④企业的底层管理部门
①  ②④
②  ①④
③  ①③
④  ②③
【单选题】 市场有效细分的条件( )
①  可衡量性
②  可进入性
③  可细分性
④  非盈利性
【单选题】 服务型企业人员推销的优点不包括( )。
①  直接面对
②  顾客系加强
③  实现交叉销售
④  自主销售
【单选题】 服务的(  )特征使得服务产品的定价远比有形产品的定价更为困难。
①  无形性
②  不可贮存性
③  易逝性
④  需求不稳定性
【单选题】 服务包括什么内容( )
①  核心服务
②  便利性服务
③  支持性服务
④  扩展性服务
【单选题】 按照规定,移动通信运营商应该向有需求的移动用户提供长途、漫游通话详细清单和本地通话清单的查询,但是由于工作繁杂,服务人员有时不能迅速地提供此项服务。这时,服务质量评价中的( )就降低了。
①  可靠性
②  保证性
③  反应性
④  关怀性