【判断题】【消耗次数：1】
提高服务质量水平与降低物流成本之间存在“效益背反”矛盾。 ( )
①
正确
②
错误
参考答案：
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相关题目
【单选题】
在服务质量差距模型中，服务质量差距指的是（）之间的差距。
①
服务机构所了解的顾客期望与实际的顾客期望
②
服务机构对顾客的承诺与服务实绩
③
顾客对服务的期望与顾客对服务的感知
④
服务机构的服务标准与所了解的顾客期望
【单选题】
.在服务质量差距模型中，服务质量差距指的是（ ）之间的差距。
①
服务机构所了解的顾客期望与实际的顾客期
②
望服务机构对顾客的承诺与服务实绩
③
顾客对服务的期望与顾客对服务的感知
④
服务机构制定的服务标准与所了解的顾客期望
随机题目
【单选题】
The Nazi regime is devoid ______ all theme and principle except appetite and racial domination.
①
of
②
away
③
from
④
for
【单选题】
I see the Russian soldiers standing on the ________ of their native land, guarding the fields.
①
threshold
②
frontiers
③
entrance
④
gate
【单选题】
In June 1941 Hitler suddenly launched an attack ______ Russia.
①
for
②
to
③
on
④
against
【单选题】
When I awoke on the morning of Sunday, the news was brought ______ me ______Hitler’s invasion of Russia.
①
for…of
②
to…on
③
to… of
④
for… on
【单选题】
Hitler was wrong and we should ______ to help Russia.
①
go out all@go all out
②
make out all
③
make all out
【单选题】
This is no time to moralize ______ the follies of countries which have allowed themselves to be struck down one by one.
①
to
②
on
③
by
④
in
【单选题】
Hitler was however wrong and we should ______ to help Russia.
①
make all out
②
make out all
③
go all out
④
go out all
【单选题】
In June 1941 Hitler suddenly ______ an attack on Russia.
①
launched
②
exerted
③
developed
④
created
【单选题】
He said that everyone should turn their backs _____ a craving for fame and prestige.
①
for
②
down
③
up
④
on