【判断题】【消耗次数：1】
企业信誉是企业及其产品的知名度、美誉度和顾客忠诚度的体现。
①
正确
②
错误
参考答案：
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相关题目
【单选题】
下列关于顾客忠诚度的说法不正确的是（ ）
①
顾客忠诚度是指消费者对特定消费行为保持同一性的稳定特征，如对特定品牌保持连续的购买行为等。
②
顾客忠诚是建立在顾客满意基础上的。
③
只要顾客不满意，就不会继续购买企业产品。
④
随着满意度的提高，顾客忠诚度也会提高。
【多选题】
提高顾客的忠诚度对企业发展的意义表现在（ ）。
①
忠诚顾客可以为企业带来更多的利润
②
忠诚顾客可以对其他顾客产生影响，从而可能为企业带来新的顾客，增加企业的市场份额
③
忠诚顾客可以为企业提供很多的意见和建议
④
借助于忠诚顾客的影响，企业可以更加容易地处理不满意顾客的投诉与抱怨
⑤
忠诚顾客群体的扩大有助于企业竞争能力的提升
随机题目
【单选题】
15.The book was so interesting that he had read it for three hours ______ he realized it.
①
when
②
until
③
after
④
before
【单选题】
5. -What is a writing brush, do you know? -It’s _______ writing and drawing.
①
with
②
to
③
for
④
by
【单选题】
11. -Will the foreigners have any problems talking with Chinese in 2008? -I don’t think so. Now ______ the young ______ the old can speak some English.
①
either…or
②
not only… but also
③
neither…nor
④
both…or
【单选题】
8. Hong Kong is ______ the south of China, and Macao is ______ the west of Hong Kong.
①
in;to
②
to; to
③
to; in
④
in; in
【单选题】
20. ______ you can’t answer this question, we have to ask someone else for help.
①
Although
②
While
③
Whether
④
Since
【单选题】
4. Jack has studied Chinese in this school _______ the year of 2000.
①
since
②
in
③
on
④
by
【单选题】
14. I won’t believe that the five-year-old boy can read five thousand words ______ I have tested him myself.
①
after
②
when
③
if
④
until
【单选题】
1. We traveled overnight to Paris and arrived _______ 5 o’clock ______ the morning.
①
on; in
②
at; in
③
on
④
on
【单选题】
18. The mountain was ______ steep _____ few people in our city reached the top.
①
so…as
②
so…that
③
as…as
④
too…to