【单选题】【消耗次数:1】
服务老人的仪态礼仪大致可以分为八种,不包括()。
挺拔的服务站姿
端庄的服务坐姿
轻快的服务走姿
动人的合理妆容
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【判断题】 肃立站姿适用于商业服务。
①  正确
②  错误
【判断题】 智慧社区的生活服务体系不包括社区自助服务站。
①  正确
②  错误
【单选题】 男士站姿不包括()
①  侧手式站姿
②  前腹式站姿
③  后背式站姿
④  双手前抱式站姿
【多选题】 农村气象信息服务站的“六个有”指的是()
①  有固定场所、有信息设备
②  有信息员、有定期活动
③  有管理制度、有长效机制
④  有指导产品、有服务效益
【多选题】 女士站姿包括()
①  后背式
②  双脚开立式
③  前腹式
④  侧手式
⑤  交叉式
【单选题】 云服务按照服务内容分类不包括()。。
①  基础设施即服务(IaaS)
②  软件即服务(SaaS)
③  平台即服务(PaaS)
④  一切即服务(XaaS)
【单选题】 服务的内容不包括( )
①  核心服务
②  便利性服务
③  支持性服务
④  商品服务
【单选题】 服务人员的语言禁忌包括在服务老人的时候,不宜说?
①  公公
②  婆婆
③  老家伙
④  老人家
【多选题】 实施服务礼仪的原则包括?
①  尊敬原则
②  遵守原则
③  自律原则
④  适度原则
【多选题】 《农村气象信息服务站建设规范》中指出,积极引导()等基层力量参与到农村气象信息服务中。
①  农村干部
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①  would succeed
②  had succeeded
③  should succeed
④  would have succeeded
【单选题】 The most important ___ of his speech was that we should all work whole-heartedly for the people.
①  element
②  sport
③  chance
④  point
【单选题】 Supposing the weather ___ bad, where would you go?
①  is
②  will be
③  were
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①  ends
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③  effects
④  causes
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①  plan
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【单选题】 He has left his book here on___, so that you can read it.
①  purpose
②  intention
③  aim
④  meaning
【单选题】 If I ___ it, I would do it in a different way.
①  were to do
②  do
③  had done
④  was to do
【单选题】 If he ___ he ___ that food.
①  was warned; would not take
②  had been warned; would not have taken
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①  while
②  that
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