【单选题】【消耗次数：1】
哪一项不是打开客户心防的基本途径（）
①
让客户产生信任
②
引起客户注意
③
迫切地向客户推销产品
④
引起客户的兴趣
参考答案：
复制
纠错
相关题目
【单选题】
当企业与客户之间逐步产生信任感后，客户开始重复购买产品，客户价值逐步提高，企业为客户关系所需付出的成本大幅度降低，此时，企业的客户关系生命周期处于（ ）阶段。
①
客户关系培育期
②
客户关系成长期
③
客户关系回报期
④
客户关系挽留期
【单选题】
客户让渡价值是指客户购买产品或服务实现的总价值与客户购买该产品或服务付出的总成本之间的差额，其中，客户购买的总成本不包括以下哪一项（ ）。
①
货币价格
②
历史成本
③
精力成本
④
时间成本
【简答题】
[填空1]涉及培训职能的外在感知，用于让客户产生期望，用于获取和留住客户。
随机题目
【单选题】
My son is Andy. My brother’s son is Ben. Andy and Ben are ____.
①
nephews
②
cousins
③
brothers
④
nieces
【单选题】
Education and medical care are very ____ in theUnited States.
①
much
②
cheap
③
many
④
expensive
【单选题】
Since the road is wet this morning, ____ last night. ?
①
it must have rained ?
②
?it must rain ?
③
it must be raining ?
④
it must have been rained?
【单选题】
The factory is said ____ in a fire two years ago.
①
to have destroyed
②
to be destroyed
③
to destroy
④
to have been destroyed
【单选题】
The prices of the agricultural products have been ____ steadily in the past few years.
①
risen
②
raised
③
arisen
④
aroused
【单选题】
The organization has developed several techniques useful to other groups ____ the similar work.
①
to do
②
do
③
does
④
doing
【单选题】
____ it is you found, you must give it back to the person it belongs to.
①
That
②
Because
③
Whatever
④
However
【单选题】
If you don’t think it necessary to make ____ any missed lessons, speak up now.
①
up for
②
up with
③
up to
④
away for
【单选题】
No sooner had he sat down to lunch ____ there was a knock at the door.
①
when
②
that
③
as
④
than
【单选题】
When the teacher had ____through with the class, they felt very ashamed.
①
gone
②
got
③
done
④
taken