【判断题】【消耗次数：1】
企业应用软件有企业ERP系统和客户关系管理系统等。
①
正确
②
错误
参考答案：
复制
纠错
相关题目
【判断题】
物料需求计划、制造资源计划、企业资源计划、客户关系管理系统、计算机集成制造系统的英文缩写分别是MRP、 MRPⅡ、ERP 、CRM 、 CIMS 。
①
正确
②
错误
【单选题】
物料需求计划、制造资源计划、企业资源计划、客户关系管理系统、计算机集成制造系统的英文缩写分别是（）。
①
MRP、MRPⅡ、ERP 、CRM 、CIMS
②
MRPⅡ、ERP 、CRM 、CIMS、MRP
③
MRP、MRPⅡ、 CRM 、ERP、CIMS
④
MRP、MRPⅡ、ERP 、CIMS、CRM
【单选题】
下列关于客户关系管理说法正确的是（ ）。
①
客户关系管理是应用软件。
②
客户关系管理是硬件系统。
③
客户关系管理一定要建立呼叫中心。
④
客户关系管理是一种以客户为中心的营销管理思想。
【单选题】
（）是指由于企业管理不善或对客户关系的错误认识，导致客户关系的背离或客户的流失而产生的危机。
①
渠道关系危机
②
渠道终端控制危机
③
渠道前端控制危机
④
渠道信用危机
随机题目
【单选题】
阅读理解：阅读下列短文，回答文后问题，选择最佳答案Robert had just moved into the street and he felt strange that he was not wanted. He knew that perhaps the other boys were trying to get an idea of what kind of a boy he was. This did not help him to make himself less lonely. He was new and he had to be tested. Still, proving himself would not be all that easy. He did not want to run with the boys or get into something against the law to prove that he was strong. No! He must show what he was made of in a more helpful way. That’s when he got the idea.The next day was Saturday. He knew that most of the boys would be down on the playground and choose up sides for the Saturday game. Robert knew he could play well and that just might be enough to prove he was strong, and to make friends with them. He arrived early and did his step exercises. He shot the ball several times and did some other exercises—the most difficult and most wonderful in basketball. Then the boys came. Robert went through what he had done before the game and showed what he could do. No one said a word. The boys just looked at each other and thought about it. In the end, when it was all over, the biggest of the group just smiled and shook his head. Robert knew he had made it.4. What did the biggest of the group mean by shaking his head?
①
He did not want to say anything about what Robert had done.B. He had not thought Robert could play so wonderfully.C. He did not want to make friends with Robert.D. He did not think Robert played basketball well.
②
He had not thought Robert could play so wonderfully.
③
He did not want to make friends with Robert..
④
He did not think Robert played basketball well.
【单选题】
阅读理解：阅读下列短文，回答文后问题，选择最佳答案Robert had just moved into the street and he felt strange that he was not wanted. He knew that perhaps the other boys were trying to get an idea of what kind of a boy he was. This did not help him to make himself less lonely. He was new and he had to be tested. Still, proving himself would not be all that easy. He did not want to run with the boys or get into something against the law to prove that he was strong. No! He must show what he was made of in a more helpful way. That’s when he got the idea.The next day was Saturday. He knew that most of the boys would be down on the playground and choose up sides for the Saturday game. Robert knew he could play well and that just might be enough to prove he was strong, and to make friends with them. He arrived early and did his step exercises. He shot the ball several times and did some other exercises—the most difficult and most wonderful in basketball. Then the boys came. Robert went through what he had done before the game and showed what he could do. No one said a word. The boys just looked at each other and thought about it. In the end, when it was all over, the biggest of the group just smiled and shook his head. Robert knew he had made it.2. Why would it not be easy for Robert to prove himself?
①
Because he was not sure if he was really strong.
②
Because he was new and was not wanted in the street.
③
Because the other boys had found out what kind of a boy he was.
④
Because he must choose the best way to prove himself.
【单选题】
阅读理解：阅读下列短文，回答文后问题，选择最佳答案Robert had just moved into the street and he felt strange that he was not wanted. He knew that perhaps the other boys were trying to get an idea of what kind of a boy he was. This did not help him to make himself less lonely. He was new and he had to be tested. Still, proving himself would not be all that easy. He did not want to run with the boys or get into something against the law to prove that he was strong. No! He must show what he was made of in a more helpful way. That’s when he got the idea.The next day was Saturday. He knew that most of the boys would be down on the playground and choose up sides for the Saturday game. Robert knew he could play well and that just might be enough to prove he was strong, and to make friends with them. He arrived early and did his step exercises. He shot the ball several times and did some other exercises—the most difficult and most wonderful in basketball. Then the boys came. Robert went through what he had done before the game and showed what he could do. No one said a word. The boys just looked at each other and thought about it. In the end, when it was all over, the biggest of the group just smiled and shook his head. Robert knew he had made it.1.What does “This did not help to make him less lonely” mean?
①
Robert felt more lonely because the other boys wanted to test him.
②
Robert did not want himself to be less lonely.
③
Robert felt as lonely as before when the other boys tried to find out what kind of a boy he was.
④
The other boys did not want to make Robert feel less lonely.
【单选题】
阅读理解：阅读下列短文，回答文后问题，选择最佳答案Robert had just moved into the street and he felt strange that he was not wanted. He knew that perhaps the other boys were trying to get an idea of what kind of a boy he was. This did not help him to make himself less lonely. He was new and he had to be tested. Still, proving himself would not be all that easy. He did not want to run with the boys or get into something against the law to prove that he was strong. No! He must show what he was made of in a more helpful way. That’s when he got the idea.The next day was Saturday. He knew that most of the boys would be down on the playground and choose up sides for the Saturday game. Robert knew he could play well and that just might be enough to prove he was strong, and to make friends with them. He arrived early and did his step exercises. He shot the ball several times and did some other exercises—the most difficult and most wonderful in basketball. Then the boys came. Robert went through what he had done before the game and showed what he could do. No one said a word. The boys just looked at each other and thought about it. In the end, when it was all over, the biggest of the group just smiled and shook his head. Robert knew he had made it.Which of the following is the best title for this passage?
①
Ways to Prove Oneself.
②
Robert Is Lonely.
③
Just One of the Boys. D.
④
A Saturday Basketball
【单选题】
阅读理解：阅读下列短文，回答文后问题，选择最佳答案Robert had just moved into the street and he felt strange that he was not wanted. He knew that perhaps the other boys were trying to get an idea of what kind of a boy he was. This did not help him to make himself less lonely. He was new and he had to be tested. Still, proving himself would not be all that easy. He did not want to run with the boys or get into something against the law to prove that he was strong. No! He must show what he was made of in a more helpful way. That’s when he got the idea.The next day was Saturday. He knew that most of the boys would be down on the playground and choose up sides for the Saturday game. Robert knew he could play well and that just might be enough to prove he was strong, and to make friends with them. He arrived early and did his step exercises. He shot the ball several times and did some other exercises—the most difficult and most wonderful in basketball. Then the boys came. Robert went through what he had done before the game and showed what he could do. No one said a word. The boys just looked at each other and thought about it. In the end, when it was all over, the biggest of the group just smiled and shook his head. Robert knew he had made it.3.When did Robert decide to prove himself by playing basketball?
①
After he had thought about the other two ways mentioned in paragraph one.
②
Long before he moved into the street.
③
When the other boys came down to the playground.
④
As soon as he showed what he was made of in front of the other boys.
【单选题】
Do you know the man _______?
①
whom I spoke
②
to who spoke
③
I spoke to
④
that I spoke
【单选题】
The place _______interested me most was the Childrens Palace.
①
which
②
where
③
what
④
in which
【单选题】
This is the hotel _______last month.
①
which they stayed
②
at that they stayed
③
where they stayed at
④
where they stayed