【单选题】【消耗次数：1】
产妇，王女士，28岁，妊娠晚期，因宫缩明显，腹部疼痛急诊入院待产。由于病人家属尚未赶到医院，此时产妇最需要护士的沟通方式不正确的是
①
安慰触摸
②
微笑
③
口头语言沟通
④
书面语言沟通
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【单选题】
据资料表明，语言表达作为管理沟通的有效手段，可分为三种类型：体态语言、口头语言、书面语言。他们所占的比例分别为：50％、43％、7％。根据这一资料，你认为下述哪种观点正确？（）
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这份资料有谬误，因为文件存档时，最常用的是书面语言
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体态语言太原始，大可不必重视它
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人与人之间的沟通，还是口头语言好，体态语言太费解
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在管理沟通中，体态语言起着十分重要的作用
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