【单选题】【消耗次数:1】
When we speak to people, we should be ______.
as polite as possible
as polite as possibly
as politely as possible
as politely as possibly
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相关题目
【单选题】 2. When we speak to people, we should be ___.
①  as polite as possible
②  as polite as possibly
③  as politely as possible
④  as politely as possibly
【单选题】 Our teacher recommended that we ____ as attentive as possible when we visit the museum.
①  are
②  shall be
③  be
④  were
【单选题】 Our teacher recommended that we _____as attentive as possible when we visit the museum.
①  are
②  shall be
③  be
④  were
【单选题】 As a freshman, we should get to know campus ( ) as soon as possible and make good use of them.
①  Source
②  sources
③  resource
④  resources
【判断题】 When you ask sb. to open the window, if you are a lady its polite to say Open the window, will you? if you are a man you should say Lets open the window, shall we?
①  正确
②  错误
【单选题】 John always ______________ elder people politely.
①  treat
②  treated
③  treats
④  treating
【单选题】 -“When shall we meet again next week?”-“______________ day is possible. It’s no problem with me.”
①  Either
②  Neither
③  Every
④  Any
【多选题】 When checking in at the airport,we should
①  seat select
②  baggage check
③  get boarding pass
【单选题】 To succeed in our future goal, [] we students really need to do is to study as hard as possible.
①  that
②  how
③  what
④  why
【单选题】 We should set up special schools for the ______ people.
①  A.young
②  B.old
③  C.poor
④  D.disabled
随机题目
【单选题】 市场细分过程中最佳变量具有的特征不包括( )
①  适当性
②  测量的可能性
③  实际操作价值
④  评估性
【单选题】 下列不是服务特性的是( )
①  无形性、不可分性
②  不一致性、不可储存性
③  可兑现性、一致性
④  不可分性、不可储存性
【单选题】 服务促销与实体产品促销的区别不包括( )
①  消费者态度
②  产品质量
③  购买需求和动机
④  购买过程
【单选题】 美国AT&T公司将电信服务过程确定为4个服务接触环节:销售、安装、维修和账务。经调研发现顾客对不同服务环节的期望与要求是不一样的,AT&T公司在确定了服务接触环节和相应的顾客期望后,如果它能够按照顾客期望来拟定服务标准,将会缩小服务质量差距模型中的( )。
①  差距1
②  差距2
③  差距3
④  差距4
【单选题】 企业的运行状态给顾客的满足,属于顾客满意服务系统的( )。
①  物质满意
②  精神满意
③  服务满意
④  营销行为满意
【单选题】 .在服务质量差距模型中,服务质量差距指的是( )之间的差距。
①  服务机构所了解的顾客期望与实际的顾客期
②  望服务机构对顾客的承诺与服务实绩
③  顾客对服务的期望与顾客对服务的感知
④  服务机构制定的服务标准与所了解的顾客期望
【单选题】 不属于产品三度的是( )
①  知名度
②  忠诚度
③  美名度
④  认知度
【单选题】 ( )的定价方法着眼于顾客的态度和行为,以顾客的感受为中心来获取顾客愿意支付的最高价格。
①  竞争导向定价法
②  需求导向定价法
③  产品导向定价法
④  生产导向定价法
【单选题】 服务型企业人员推广的优点不包括( )
①  直接对话
②  培养感情
③  发展效率
④  反映迅速
【单选题】 促销的组合有哪些( )
①  广告、营业推广、人员推广公共关系
②  广告、营业推广、销售产品、公共关系
③  产品服务、销售产品、公共关系、人员推广
④  产品服务、人员推广、销售产品、营业推广