【单选题】【消耗次数：1】
客户服务作为一项（_）是客户关系管理的重要部分
①
支持服务
②
产品利益
③
补充服务
④
营销手段
参考答案：
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相关题目
【单选题】
客户让渡价值是指客户购买产品或服务实现的总价值与客户购买该产品或服务付出的总成本之间的差额，其中，客户购买的总成本不包括以下哪一项（ ）。
①
货币价格
②
历史成本
③
精力成本
④
时间成本
【单选题】
下列关于客户关系管理说法正确的是（ ）。
①
客户关系管理是应用软件。
②
客户关系管理是硬件系统。
③
客户关系管理一定要建立呼叫中心。
④
客户关系管理是一种以客户为中心的营销管理思想。
随机题目
【单选题】
23. Realizing that he hadnt enough money and ______ to borrow from his father, he decided to sell his watch.
①
not wanted
②
not to want
③
not wanting
④
. wanting not
【单选题】
20.The girl’s voice was so low that we could ________ hear her.
①
seldom
②
almost
③
only
④
hardly
【单选题】
7.When we go abroad we are always being ______ around like a group of mentally disabled people.
①
guided
②
.ushered
③
introduced
④
displayed
【单选题】
9. All correspondence ______ to the editor should be sent by airmail.
①
addressed
②
sent
③
signaled
④
went
【单选题】
11.Since family ______children’s character, he encouraged parents to teach children reading.
①
formed
②
shaped
③
built
④
made
【单选题】
17. It was the headmaster _____ gave us the leave to go to the concert.
①
who
②
whom
③
that
④
which
【单选题】
15.It was on the day my first son was born _____ I put them in the soil.
①
when
②
who
③
that
④
where
【单选题】
19.Our school library is ________ closed for repairs.
①
shortly
②
quickly
③
temporarily
④
rapidly
【单选题】
24. They are teachers and dont realize ______ to start and run a company.
①
what it takes
②
what takes it
③
what they take
④
what takes them